Errors displayed in processing dialog

Message Reason Remedy
Connect Error
  • Controller is not turned ON.
  • Password for Ethernet connection is wrong.
  • LAN cable is not connected.
  • USB cable is not connected.
  • Controller is working on a task.
  • Controller is connecting with TP.
  • Turn ON the Controller.
  • Set the new password for Ethernet connection at Epson RC+ and enter the new password when adding Controller.
  • Connect the LAN cable.
  • Connect the USB cable.
  • Re-connect after task completed.
  • Disconnect with TP and re-connect.
Failed to import file OPC UA Configurator and Controller communication is disconnected during sending file. (LAN cable is disconnected from PC, Start mode of the Controller was different.) Check for Start mode of the Controller and double check the connection with the Controller and operate again.
No files found to import. There is no file to import in the folder. Place a file with the specified name in the folder of the PC of import source.
Attempted to import more than the file limit. You’ve tried to import files more than maximum number of files that can be imported.

Delete a file you already imported.

Reduce the number of files to import.

Update failed: File does not exist Selected type of Certificate file is not existed in Controller. Importing a Certificate you want to use as a Server Certificate.
Not match Certificate and CSR CSR saved in the Controller and Certificate to import is not paired. Import a CA signed Certificate for CSR.