Trouble Shooting
Initialization Error Occurred at Epson RC+ Startup
If Windows Firewall (or equivalent security software) is activated, an initialization error may occur at Epson RC+ startup.
Error 6519 Occurred After the GigE Camera Configuration
If the error 6519 occurred after configuring the GigE camera to the system, it is thought to be due to the improper network driver configuration.
Refer to Setup - Network Driver Setting Confirmation .
Image Loading Error Occurred
Check for TCP/IP offload setting in the network driver setting.
If TCP checksum offload and UDP checksum offload are enabled, communication error may occur.
In addition, an error may occur when the packet size of the Ethernet is default (1500 bytes). In this case, the error may be avoided by setting the jumbo frame.
“FilterDriver” Installation Error Occurred
A message "Filters currently installed on the system have reached the limit" appears when “FilterDriver” installation is started.
Windows 10 may limit the number of filters to be installed by specification. If the number of filters reaches the limit, above error message appears. In this case, the error can be avoided by either of the following countermeasures.
- Uninstall unnecessary software
- Change registry to change the limiting value
KEY POINTS
This countermeasure requires the change of the registry using the registry editor. Incorrect use of the registry editor causes critical problems and may result in re-installation of Windows. Use the registry editor on your own responsibility and at your discretion. Also, make sure to edit the registry after creating backup of the registry file.
Open the following directory from the registry editor.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkClick “MaxNumFilters” in the above folder.
Select “Decimal” and change the number to“14”, and then click [OK].
(Note: the default is “8”, and the maximum value is “14”)
Firewall Error (warning) Occurred at Epson RC+ Startup
If “Windows Security Alert” appears when starting the Epson RC+ or adding the Compact Vision:
Click “Allow access” to permit the network communication for the Epson RC+.