Diagnostic Tool

After configuring the EtherNet/IP master, adding and configuring the devices of your network and downloading your configuration in the board, the statuses of all devices can be tested with the diagnostic tool.

Start this tool by selecting the menu command [Protocol/Diagnostic…] or selecting the [ (Diagnostic)] icon.

See also: To display the help, select [Start] - [Program] - [Direct-Link] - [applicomIO 2.3] - [Help].

Ethernet/IP channel on Ethernet diagnostics

The EtherNet/IP on Ethernet channel diagnostic information can be displayed by selecting the MULTI-MSG ETH channel.

All devices in the configuration are visualized by a LED corresponding to the applicomIO device number.

The LED may be red or green depending on the device error status.

  1. Diagnostic of the TCP/IP layer

    This dialog box displays the status of the TCP/IP layer.

    Indication Description
    Configuration Type Mode type selected in the configuration: DHCP, BOOTP, Static
    Address From How the IP address has been obtained: from the server, flash memory or factory address.
    IP address IP address of the applicomIO master on this channel.
    Sub-Network Mask Sub-network address of the applicomIO master on this channel.
    Gateway IP Address Address of the gateway configured on the applicomIO master on this channel.
    Primary DNS Address IP Address of the primary DNS server.
    Secondary DNS Address IP address of the secondary DNS server.
    Host Name Host name of the applicomIO master on this channel.
    Domain Name Domain name of the applicomIO master on this channel.

    TCP tab

    Indication Description
    Passive connections Number of passive connections.
    Active connections Number of active connections.
    Current connections Number of current connections.
    Bytes received Number of bytes received.
    Bytes transmitted Number of bytes transmitted.
    Retries on time-out Number of retries on reception of a time-out.

    IP tab

    Indication Description
    Packets received Number of packets received.
    Packets transmitted Number of packets transmitted.
    Errors Number of IP errors.
  2. Diagnostic of server devices

    Indication Description
    Requests Number of requests.
    Requests / s Number of requests per second.
    Useful bytes Number of useful data bytes.
    Useful bytes / s Number of useful data bytes per second.
    Requests in error Number of requests in error.
  3. Overall device diagnostics

    View the diagnostic information on a device in the configuration by selecting the node which corresponds to the device.

    Indication Description
    IP Address IP address of the device.
    From How the IP address of the device was obtained:

    from the DNS server (IP address of the device has been resolved)

    Requests Number of requests.
    Requests / s Number of requests per second.
    Useful bytes Number of useful data bytes.
    Useful bytes / s Number of useful data bytes per second.
    Connections Number of connections created for this device.
    Time-out errors Number of time-outs received for this device.
    Frame errors Number of frame errors for this device.
    Refusal errors Number of errors excluding time-out and frame errors.

TCP/IP tool

By clicking in the [] icon and selecting [TCP/IP layer], the [services] window displays the following options.

  • DNS
  • ICMP (ping)

See also: To display the help, select [Start] - [Program] - [Direct-Link] - [applicomIO 2.3] - [Help].

  • Resolution of IP address or name

    DNS functionality can be enabled by selecting the applicomIO menu - [Protocol/Diagnostic…] - the [DNS] tab.

    1. Selects the type of resolution to be carried out.
    Indication Description
    IP Address The host name is obtained from the IP address.
    Host Name The IP address is obtained from the host name.
    1. Carries out a resolution.

    2. Status: Status of resolution carried out

    Number Description
    0 No error
    33 Response time-out exceeded.
    132 Negative reply from DNS server (SERVER FAILURE, etc.)
  • Ping

    ICMP ECHO "PING" functionality can be enabled by selecting the applicomIO menu - [Protocol/Diagnostic…] - the [ICMP] tab.

    1. Entry field for the IP address or name of the remote station.

    2. Field showing result obtained:

      Status Description
      Status 0 The station is present and has responded.

      (the response time is given in the Time column)

      Status 33 The station is not present.
    3. Command field:

      Indication Description
      Clear Clears the list of results.
      Ping Sends a PING command.
      Loop Executes PING command in a loop.
      Stop on Error If Loop has been selected, stops if an error has occurred.
      Status Status of the PING request.

      0: OK

      33: Timeout

      132: Resolution error